Can a municipal utility disclose Customer Information, without
the customer’s consent, to a title company, bank or real estate broker
when the customer premises is being sold or transferred?
Yes. Although there was no specific exception for this when Act 25 was
initially enacted, 2013 Wis. Act 134 created a new exception, sec.
196.137(2)(ap), which allows a municipal utility to release customer
information in connection with a real estate transaction or appraisal of
real property to a real estate broker or salesperson licensed under
ch. 452 or an appraiser certified or licensed under ch. 458.